Shipping policy

Effective date: July 31, 2026

TYBIDEZ offers free standard shipping on all eligible U.S. orders, with no minimum purchase.

Estimated Delivery

Estimated delivery is 10–15 calendar days from order confirmation, including normal processing and transit. Tracking is provided after dispatch. Delivery dates are estimates, not guarantees, and may be affected by carrier disruptions, severe weather, holidays, address issues, customs or government processing, or events outside our reasonable control.

If we learn that we cannot ship within the stated time, we will contact the customer with a revised estimate and provide the option to accept the delay or cancel the unshipped order for a full refund.

Tracking

Tracking events may take up to 3 business days to appear. If tracking has not updated for 7 days or a parcel is delayed beyond the estimated window, contact support@tybidez.com with the order number.

Address Changes

Customers should review the complete delivery address before ordering. We will try to correct an address before dispatch, but changes are not guaranteed after processing begins. A parcel cannot normally be redirected after dispatch.

Lost, Damaged, or Incorrect Delivery

Contact us promptly with the order number and photos where relevant. We will investigate with the carrier. If a parcel is confirmed lost or the delivery problem is our responsibility, we will provide an appropriate replacement or refund. A request to report visible damage within 7 days does not limit non-waivable legal rights.

Multiple Parcels

Items may occasionally arrive separately. Available tracking numbers will be sent separately and there is no additional standard-shipping charge.

Taxes and Duties

Taxes collected at checkout are shown before payment. If a government authority assesses a duty, import charge, or other fee not collected at checkout, responsibility is determined by applicable law.

Undeliverable Parcels

If a parcel is returned because an address was incorrect or incomplete, delivery was refused, or the parcel was not collected, reasonable reshipping costs may apply when the issue was caused by the customer.